Artificial Intelligence and Human Resources – Exploring the Integration as Colleagues

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Ranjana Mary Varghese

Abstract

The rise of Artificial Intelligence (AI) has brought significant changes everywhere, including human resources (HR). This paper delves into the impact of AI on HR and questioning whether AI will replace HR entirely or simply serve as a powerful enabler. Several HR tech companies specializing in automating job tasks and enhancing the job search experience have achieved remarkable valuations, indicating the growing prominence of AI in the industry.While AI has made tremendous strides, it still lacks rational understanding and falls short of replicating human consciousness. However, AI has become an indispensable tool for streamlining all HR processes. It has the potential to augment HR professionals, improve efficiency, and provide valuable insights for decision-making.Although AI has its benefits, integrating it into HR practices presents challenges. While AI can enhance HR functions, it cannot replace the human touch in areas like employee relations, conflict resolution, and strategic decision-making. HR leaders need to embrace AI while being mindful of its limitations. Rather than viewing AI as a job-stealing force, HR professionals should adopt a strategic outlook on AI governance. This collaboration between AI and HR professionals can create a harmonious and productive work environment where technology complements human expertise.

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